by Alison Moore Smith | Dec 27, 2013 | for Fun, for Money
Sam and I started using coupon books (our local ones were called Happenings Books back in the day) when we were in college a quarter a century ago. Even though we are far away from our starving college days, we are still avid coupon users for our weekly date night....
by Alison Moore Smith | Oct 16, 2013 | for Good, for Money
Since Obamacare was first a gleam in the eye of every progressive trying to buy votes, I've been trying to get people to understand math…and insurance. Insurance is a way to pool risk. Risk assessment is based on actuarial tables that come from historic averages....
by Alison Moore Smith | Aug 21, 2013 | for Money
There is a right way and a wrong way to provide customer service. One is to behave like a prima donna and the other is to recognize that in America—for the time being at least—people can choose which businesses to spend their hard-earned money and which to avoid. I've...
by Alison Moore Smith | Apr 14, 2013 | for Money
Promotion fails are far too common in business. As Bryan Jacobson commented last week on the Burger King Promotion Fail: There is no business upside to disappointing customers. Successful business practices are also plentiful. Today I'll highlight a service business...
by Alison Moore Smith | Apr 13, 2013 | for Body, for Money
For a number of years it's been clear that our oldest son, Samson, was going to need braces. He had what we lovingly call “crazy teeth.” There were teeth high in the gums (what my brother used to call “dog teeth” because they look like...
by Alison Moore Smith | Apr 10, 2013 | for Money
Monday's Pizza Factory promotion fail reminded me about both good and bad business experiences. Often the proper solution to a business problem seems so obvious as a consumer, while remaining shrouded in mystery to the owner. As I commented on the Pizza Factory...
