College Finds for Non-Students

If you are not a college student you might the surprised at all the great resources and amenities that are lurking at the local college or university campus. Most colleges offer regular tours and can point you to all the great things they have to offer. My husband and...

Best Home Organization Resources

Frequently I present home organization workshops at conventions and conferences. Last week held a workshop in my home for about 30 women. As requested, here are my favorite organizing resources for the five systems we discussed. Please add your own in the...

Customer Service: Sonic Wins and Target Fails

In his epic tome, The 4-Hour Workweek, Timothy Ferris tells how he gave his customer service representatives the authority to solve any problem if it cost less than a specified dollar amount. This not only freed up Ferris, but made for happy customers. Target (Orem,...

Consumable Business Model

Traditionally, businesses concentrating on selling a product or service. The money was made at the point of the initial sale. All the focus was on making the product or service stand out based on quality, convenience, easy of use, cost, or a host of other...