Up with Walmart – Down with Idiots

Notice to family and friends: I plan to do the bulk of my holiday shopping at Walmart this year. This is in protest of idiotic Walmart employees who claim Walmart doesn't pay them enough or give them enough hours — but are too lazy or unqualified to look elsewhere for...

Customer Service: Sonic Wins and Target Fails

In his epic tome, The 4-Hour Workweek, Timothy Ferris tells how he gave his customer service representatives the authority to solve any problem if it cost less than a specified dollar amount. This not only freed up Ferris, but made for happy customers. Target (Orem,...

Consumable Business Model

Traditionally, businesses concentrating on selling a product or service. The money was made at the point of the initial sale. All the focus was on making the product or service stand out based on quality, convenience, easy of use, cost, or a host of other...

You Get What You Pay For

At my second How to Make Money with Your Blog Workshop a few weeks ago, a woman said that she and her three daughters were going to start a blog together, combining their talents to make some extra family money. What a great idea, especially older, more responsible...

Raising Someone Else’s Children

I'm one of those old fashioned people. I believe in raising your own kids. Now, I don't care if it's the mom or the dad — or some kind of mixture of the two. Do what works for your family. But if you can't admit that having someone else — no matter how qualified —...